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This book is the product of recent and uniquely wide-ranging research carried out by the authors. The research brought together what is known about effective communication involving people living with dementia. It explains how good communication can make a real difference to the quality of life of everyone touched by the condition. It describes best current theory - from the fields of gerontology, social psychology and communication studies - and the best practice of skilled and experienced dementia care workers and other health professionals. It is also strongly and directly influenced by the thoughts and experiences of people living with dementia and their loved ones.